CUSTOMER CARE

HERE TO HELP

Questions about your order, choosing the right hair, or caring for your Nyrie Label extensions? Customer Care is available to make your experience as seamless as possible.

ORDER SUPPORT

For questions regarding an existing order, please include your full name and order number when contacting us so we can assist you as quickly as possible.

SHIPPING & PROCESSING

Orders are processed within the timeframe provided at checkout. Once your order has shipped, tracking information will be sent directly to the email or phone number provided with your order.

Please ensure all shipping and contact information is correct before completing your purchase.

SAME-DAY PICKUP

Select products are available for Same-Day Pickup.

Same-day orders must be placed before 5:00 PM. After placing your order, text (929) 548-2474 with your:

Full name
Order number
Requested pickup time

Please wait for pickup confirmation before arriving. Same-day availability is subject to confirmation.

LOCAL PICKUP

For all other local pickup orders, please wait until you receive confirmation that your order is ready before arriving for pickup.

RETURNS & EXCHANGES

Due to the nature of our products, hair that has been opened, worn, installed, washed, colored, cut, or otherwise altered cannot be returned or exchanged.

Please carefully review your lengths, texture, color, lace size, and other selections before completing your purchase.

HAIR CARE

Proper maintenance is essential to preserving the quality and longevity of your Nyrie Label hair.

Professional installation, heat protection, minimal product buildup, proper detangling, and proper storage are recommended.

CONTACT US

nyriecollection@gmail.com
(929) 548-2474

Please allow 24–48 business hours for a response.

NYRIE LABEL